- NetDMR Training
- User Registration
- Account Help
- Requesting Permit Access
- Submitting DMRs
- DMR Issues
When will NetDMR be
available for my permit?
All permits are able to submit DMRs
via NetDMR. If you would like to double check, click the “Checking your Permit
ID” link on the Louisiana DEQ NetDMR log in page and enter your Permit ID to
check it’s NetDMR availability status.
Will facilities be required
to use NetDMR?
All facilities will be required to
begin submitting DMRs via NetDMR beginning December 21, 2016. We strongly
recommend beginning the requesting access process as soon as possible so as to
avoid a delay in approval due to an influx of requests as we near the above
Is NetDMR training
available? How do I register?
We offer monthly classes in various
locations around Louisiana. Check http://www.deq.louisiana.gov/portal/ONLINESERVICES/NetDMR/NetDMRTraining.aspx
for upcoming training dates. To register, email firstname.lastname@example.org the date and time you will
want to attend with your name, facility you work for, and permit number.
What do I need to set up a
Each person accessing NetDMR must set
up their own account. You must have a valid email address. You may not use
another individual’s email address. If
you do not have a work or personal email address, you should create one. You
will then set up security questions and a password (both are case sensitive).
Which user type should I
choose when setting up my account?
Choose permittee user if you are directly
employed for the facility or corporation. Choose data provider if you are a
third-party contractor or lab employee. Data providers cannot electronically
sign and submit DMRs; they can only provide data entry services. The Internal
user type is reserved for State and Federal Agency users.
I haven’t received a
confirmation email after setting up my account.
Check your spam or junk folder. If
the email is not there either, contact your IT department about allowing NetDMR
emails through your facility’s firewall. Contact email@example.com if the problem persists.
I forgot my password or my
password has expired. How do I reset it?
On the NetDMR login page, click the
“Forgot Password?” link. Enter the email address associated with your NetDMR
account and click “Submit”. You will receive an email containing a link to
reset your password. Be sure to click the link only once. If you are still
experiencing issues, email firstname.lastname@example.org
I don’t know my security
questions or I am locked out of my account. How do I regain access?
Email email@example.com with your name and email
address associated with your NetDMR account and we will assist you.
Requesting Permit Access
Where are my DMR templates?
You must request and be approved
access to your permit to be able to view DMRs. Click the “Request Access” link
at the top left of the NetDMR Home Page and follow the prompts to begin this
process to request signatory, permit administrator, edit or view rights.
What is my permit ID?
This can be found listed in the water
permit administered to your facility by the LDEQ. If you’re unable to locate
your water permit, contact us at firstname.lastname@example.org.
My permit ID isn’t available.
Make sure you selected Louisiana DEQ as
the Regulatory Authority. You must enter all letters and numbers; ex:
LAG157534. If you permit ID still is not available for NetDMR, contact email@example.com with your permit number and
name of your facility.
Which permittee role should
I choose when requesting access to my permit?
Select “Signatory” if you will be
signing and submitting the DMRs. Select “Edit” if you will only be editing the
DMRs and “View” if you only need to view completed DMRs.
What information do I use
for filling out the Subscriber Agreement?
Only users requesting “Signatory”
rights will be required to fill out and submit a Subscriber Agreement. These
users must meet the regulatory requirements for being a signatory or a
delegated signatory (LAC 33:IX.2503). Delegated signatories will be required to
enter the name, position title, and phone number for the primary signatory that
is delegating authority.
Should I be delegated
signatory authority? Who can delegate signatory authority?
Certain individuals are designated
primary signatory authorities and may sign DMRs without prior signatory
delegation; i.e. mayors, plant managers, company owners, etc. Signatory rights may be delegated to other
individuals who meet the criteria found in LAC 33:IX.2503.B. If you are not already delegated signatory authorization
to sign DMRs, you will need to be delegated by a primary signatory authority.
No separate signatory delegation letter is required. If you have further questions on who can be a
signatory, or who can receive signatory delegation, contact us at firstname.lastname@example.org.
What happens after I mail in
my Subscriber Agreement?
LDEQ will receive your subscriber
agreement and prepare your permit for NetDMR. It may take up to a month to
complete and approve your access request(s). The next step in the approval
process is to receive an approval email from the LDEQ Permit Compliance Unit.
Who can approve my access
Signatory access can only be approved
by LDEQ. Edit and View rights are approved by the facility’s previously
approved Signatory or Permit Administrator.
Where can I find my
Click “My Account” at the top left of
the NetDMR Home Page. Under “My Permits” will be listed the permits you have
requested or granted access to. Click the printer icon in the “Subscriber
Agreement” column to view the Subscriber Agreement with the option to print.
How do I add attachments to
my DMR submittal?
Click the “Add Attachment” button on
the DMR screen. Click “Browse…” and select the document you wish to attach to
the DMR. Although NetDMR accepts other file formats, for EDMS purposes, LDEQ
only accepts .pdf files. To avoid uploading issues, make the pdf file name
simple and with no special characters.
How do I fix NetDMR
Fix hard errors (e.g. alpha character
in a numeric only field, etc.). Soft errors must be addressed by reviewing the
data and then checking the boxes in the “Acknowledge” column. Click “Save &
Continue” then check status of the DMR. Once all validation errors are
addressed, the DMR status should read NetDMR Validated.
How do I maintain records of
my DMR submittal?
After the DMR has been signed and submitted,
a COR (Copy of Record) can be downloaded directly from NetDMR. The COR will
contain separate files for the DMR and each attachment. Another option is
downloading the DMR from EDMS, which will combine the DMR with all attachments
into one document. You will be emailed a link to your DMR in EDMS once it is
ready to be viewed. **Hardcopy records will not be required for electronic
How do I revise DMRs?
Search for the DMR you wish to revise
and select “Correct DMR” in the drop down menu. Click “GO” and edit the DMR.
Click “Save & Continue” and then alert the permit signatory to sign and
submit the revised DMR.
I want others to receive DMR
submission email acknowledgments, not just the signatory.
Permit Administrators may add
additional email addresses to receive DMR submission notifications by clicking
“Permits” under the Search tab at the top of the page. Enter the permit ID and
click Search. Scroll to the bottom of the page and enter the additional email
addresses, one at a time, that you want to receive DMR submission
My DMR templates have the
wrong due date, limits, parameters, etc.
Double check the DMR against your current
permit. If the information is not up to date with the current permit, email email@example.com with corrections.
NetDMR is down and my DMRs
are due today. What do I do?
Contact firstname.lastname@example.org and explain your problem.
Who can I contact with
and Security Question Issues:
Jinghua Wei 225-219-3073 or Aubrey
Christine Mayeux 225-219-3767 or
Kathy Huddle 225-219-3752