NETDMR

As of December 21, 2016, all facilities required to submit DMRs electronically via NetDMR. If you have not requested access to NetDMR, do so as soon as possible. While waiting for your request to be approved, continue submitting hardcopy DMRs so your data is submitted on time.

• CDX/NetDMR Name Change Issues: CDX Helpdesk 888-890-1995  
• CDX/NetDMR Organization Change:  NPDES eReporting Helpdesk 877-227-8965
• CDX/NetDMR Email Address/Password Change: Login.gov Helpdesk 844-875-6446
• NetDMR Issues: Email deqnetdmr@la.gov or call one of the members of the Permit Compliance Unit (PCU):
  
  • Kathy Huddle 225-219-3786
  • Christine Cosnahan 225-219-3767
  • Kristin Shaffer 225-219-3786
  • Jinghua Wei 225-219-3810
  • Mary Hughes 225-219-2516

We offer several webinars and training classes online via Microsoft Teams. To read more about the training opportunities and dates available,  and for access to class registration links as well as contact information, please view the NetDMR Training Page.

Each person accessing NetDMR must set up their own account. You must have a valid email address. You may not use another individual’s email address. If you do not have a work or personal email address, you should create one. During the NetDMR account creation, you will set up a Login.gov account for secure access, and a 12 character password (case sensitive). If you have a previously established Login.gov account, you can link it to the newly created NetDMR account during the set up process.

When setting up your CDX/NetDMR account, you must choose one of the user types below:

• Choose Permittee (signature) if you will be signing and submitting DMRs.
• Choose Permittee (no signature) if you are directly employed with the company and will be editing or viewing DMRs.
• Choose Data Provider if you are a third-party lab or consultant.

 DO NOT choose Internal User. This is reserved for State and Federal Agency users.

Contact the Login.gov Helpdesk by calling 844-875-6446 and they will assist you.

On the Login.gov page:

• Click the “Forgot Password?” link
• Enter the email address associated with your Login.gov account
• You will receive an email containing a link to reset your password. Be sure to click the link only once.

If you are still experiencing issues, call 844-875-6446 for help.

You must request and be approved access to your permit to be able to view DMRs. Click the "Request Access” link at the top left of the NetDMR Home Page and follow the prompts to begin this process to request signatory, permit administrator, edit or view rights.

This can be found listed in the water permit administered to your facility by the LDEQ. If you’re unable to locate your water permit, contact us at deqnetdmr@la.gov.

Make sure you selected "NDMR-LA: NetDMR: Louisiana DEQ" as your State Agency (program service). You must enter all letters and numbers; ex: LAG157534.

If your permit ID still is not available for NetDMR, contact deqnetdmr@la.gov with your permit number and name of your facility.

When requesting access to your permit(s) within NetDMR, you must choose at least one following user roles:

• Choose Signatory if you will be signing and submitting DMRs (automatically includes edit,view, and permit adminstrator rights)
• Choose Edit if you will be entering the DMR data
• Choose View if you will only be downloading completed DMRs
• Choose Permit Administrator if you will be managing the user rights for others associated with the permit

Only users requesting “Signatory” rights will be required to fill out and submit a Subscriber Agreement (electronically or via paper). These users must meet the regulatory requirements for being a signatory or a delegated signatory (LAC 33:IX.2503). Delegated signatories will be required to enter the name, position title, phone number, and email address for the primary signatory that is delegating authority.

Certain individuals are designated primary signatory authorities and may sign DMRs without prior signatory delegation; i.e. mayors, plant managers, company owners, etc. Signatory rights may be delegated to other individuals who meet the criteria found in LAC 33:IX.2503.B.

If you are not already delegated signatory authorization to sign DMRs, you will need to be delegated by a primary signatory authority. No separate signatory delegation letter is required if you submit a delegated Subscriber Agreement within the NetDMR system.

If you have further questions on who can be a signatory, or who can receive signatory delegation, contact us at deqnetdmr@la.gov.

LDEQ will receive your subscriber agreement and prepare your permit for NetDMR.

• The subscriber agreement will be reviewed for accuracy.
• The signatory may receive a verification email from the LDEQ Permit Compliance Unit to verify their credentials.
• The signatory will receive an approval email from the LDEQ Permit Compliance Unit.
• The signatory will receive a follow-up email once the limits are ready and NetDMR can be used. 

• Click “My Account” at the top left of the NetDMR Home Page.
• Scroll down to the “My Permits” section. Here you will find the permits you have requested or been granted access to.
• Click the printer icon in the “Subscriber Agreement” column of any permit to view the Subscriber Agreement with the option to print.

Signatory access can only be approved by LDEQ.

Edit, View, and additional Permit Administrator rights are approved by the facility’s previously approved Signatory or Permit Administrator.

Contact deqnetdmr@la.gov and explain your problem.

Double check the DMR against your current permit. If the information is not up to date with the current permit, email deqnetdmr@la.gov with corrections.

• Click the “Add Attachment” button on the DMR screen.
• Click “Browse…” and select the document you wish to attach to the DMR.

Although NetDMR accepts other file formats, for EDMS purposes, LDEQ only accepts PDF files. To avoid uploading issues, make the PDF file name simple with no special characters.

• Hard Errors (e.g. alpha character in a numeric only field, etc.) must be fixed in order the save the DMR.
• Soft Errors must be addressed by reviewing the data. If the data is wrong, enter the correct data. If the data is correct, check the boxes in the “Acknowledge” column. Click “Save & Continue” then check status of the DMR.

Once all validation errors are addressed, the DMR status should read NetDMR Validated.

After the DMR has been signed and submitted, a COR (Copy of Record) is created. It is recommended that the CORs be downloaded to a local computer for ease of access during an inspection. Hardcopy records will not be required for electronic submittals.

• The COR can be downloaded directly from NetDMR. This download will contain separate files for the DMR and each attachment.
• Another option is downloading the COR from EDMS, which will combine the DMR with all attachments into one document. You will be emailed a link to your DMR in EDMS once it is ready to be viewed.

• Search for the DMR you wish to revise.
• Select “Correct DMR” in the drop down menu and click “GO”.
• Edit the DMR and click “Save & Continue”.
• Address any hard or soft errors, and "Save & Continue" once more. 
• Once the DMR status is "NetDMR Validated", alert the permit signatory to sign and submit the revised DMR.

Permit Administrators and Signatories may add additional email addresses to receive DMR submission notifications by doing the following:

• Click “Permits” under the Search tab at the top of the page.
• Enter the permit ID and click "Search".
• Scroll to the bottom of the page and enter the additional email addresses, one at a time, that you want to receive DMR submission acknowledgments.